Company policies (summary)
🏠 Noem Essentials - Company Policy Summary
Welcome to Noem Essentials! Your trust means everything to us. Below is a quick overview of our key store policies to help you shop with confidence.
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🔐 Privacy Policy
At Noem Essentials, your privacy is our priority.
We collect only the information necessary to process your orders, such as your name, address, email, and phone number.
Your data is securely stored and never shared or sold to third parties.
Payment details are encrypted and handled securely via trusted gateways like Razorpay or Shopify Payments.
You may opt-in to receive promotional emails, and you can unsubscribe at any time.
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🚚 Shipping Policy
We deliver quality home essentials across India.
Processing Time: Orders are processed within 1–3 business days.
"Delivery Time: Delivery typically takes 4–9 business days, depending on your location.
Tracking: Once shipped, you'll receive a tracking number to monitor your package.
Shipping Fees: Free shipping on orders over ₹700. Orders below this amount may include a standard shipping fee.
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🔄 Return Policy
We want you to love your purchase. If not, here’s what to do:
Return Window: Eligible items can be returned within 5 days of delivery.
Condition: Items must be unused, in original packaging, and with tags intact.
Non-Returnable Items: Sale items, used products, or hygiene-related goods (like bathroom items) are not eligible.
How to Return: Contact our support at noemessentials@gmail.com with your order ID and reason for return.
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💸 Refund Policy
Once we receive and inspect your return:
Approved refunds will be processed within 3–5 business days to your original payment method.
If the product was damaged or incorrect on arrival, we offer a full refund or replacement.
Shipping costs are non-refundable unless the return is due to our error.
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If you have any questions, feel free to reach us at noemessentials@gmail.com or through our Contact Us page.
Thank you for choosing Noem Essentials – where comfort meets quality!